Need your order quicker and don’t mind paying a little more? No problem – just select our 3-5 working day Express option.
Off the mainland? No problem, we can handle that too.
See the table below for a full list of delivery locations, service options, and costs. If your area is not listed, or you need any help, please contact us on +86 13339098977
Once your order is placed, you will receive an email confirmation with your order details. We will process your order within 1-2 business days. You will receive a notification once your order is ready for dispatch. Your order will be dispatched using our trusted courier partners, and you will receive a tracking number via email, allowing you to monitor your delivery status in real-time. Please ensure your delivery address is correct to avoid any delays. Our delivery times are estimates and may be affected by factors beyond our control, such as weather conditions and courier delays. If you miss a delivery, our courier will leave a card with instructions on how to rearrange delivery or collect your order from a local depot. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. Items must be in their original condition and packaging. We offer exchanges for items returned within 30 days. Please contact our customer service team to arrange an exchange. If you have any questions about our delivery process or need assistance with your order, please feel free to contact our customer service team at Mike@mzdecking.com or call us at +86 13339098977. We are here to help!
